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最后更新：2026年9月14日
Welcome to LunarAsh.
By accessing or using the website, creating an account, or placing an order, you agree to these Terms together with our Privacy Policy, Shipping Policy, Returns & Refunds Policy, Duties & Taxes Policy, and any other policies referenced in these Terms.
You must be legally capable of entering into a binding agreement under the laws applicable in your jurisdiction.
If you have not reached the legal age required in your jurisdiction, you may use the website only with the permission and supervision of a parent or legal guardian.
You agree to provide accurate, complete, and current information when creating an account or placing an order.
We make reasonable efforts to accurately display product information, including:
However, actual products may vary slightly due to:
We reserve the right to correct errors and update product information where reasonably necessary.
Nothing in these Terms limits any rights you may have in relation to defective products, materially misdescribed products, or other rights protected by applicable consumer law.
Submitting an order does not necessarily mean that your order has been accepted.
After you place an order, you may receive an order confirmation acknowledging that we have received your order. This confirmation does not necessarily constitute final acceptance of the order.
We may refuse or cancel an order where reasonably necessary, including because of:
If we cancel an order after payment has been successfully processed, we will refund the applicable amount to the original payment method.
Prices are displayed in the currency shown on the website.
Applicable shipping charges, taxes, duties, and other fees will be displayed or described during checkout or in the applicable policies available on our website.
We may change prices from time to time. Price changes will not normally affect orders that have already been accepted, except in the case of an obvious pricing error.
Payments are generally processed through third-party payment service providers and may also be subject to their applicable terms and conditions.
Orders are processed and shipped according to the delivery methods available on our website.
Unless expressly stated as guaranteed, delivery dates and transit times are estimates.
Delays may occur because of:
If we are unable to ship your order within the timeframe originally promised, we will notify you of the delay and, where required by applicable law, provide you with the option to continue waiting or cancel the affected order and receive a refund.
Shipping Policy
DDP (Delivered Duty Paid)
Customers should generally not be required to pay additional import duties upon delivery for U.S. orders shipped under DDP.
Applicable U.S. sales tax, where required, may be calculated and displayed separately during checkout.
Orders shipped to other destinations may be subject to:
The treatment of duties and taxes may vary depending on the shipping destination and delivery method.
Duties & Taxes Policy
Returns & Refunds Policy
The Returns & Refunds Policy forms part of these Terms.
Nothing in that policy limits any mandatory consumer rights available under applicable law.
If you need to cancel an order or change your shipping address, size, color, or other order information, please contact us as soon as possible.
We will make reasonable efforts to assist before fulfillment begins.
However, once an order has entered processing, packing, or shipping, changes or cancellations cannot be guaranteed.
If an order has already been shipped, any applicable return will be handled in accordance with our Returns & Refunds Policy.
Unless otherwise stated in the specific promotion:
We reserve the right to correct or cancel promotions affected by obvious errors, technical issues, fraud, misuse, or abuse of promotional terms.
If you create a LunarAsh account, you are responsible for maintaining the confidentiality of your login information.
You are responsible for providing accurate and current account information.
Please contact us promptly if you believe your account has been accessed or used without authorization.
We may suspend or close accounts used for fraud, unlawful activity, or material violations of these Terms.
You may not use the website to:
We may restrict access to the website where reasonably necessary to protect LunarAsh, our customers, our services, or third parties.
Unless otherwise stated, all content available on the website, including:
is owned by, controlled by, or licensed to LunarAsh.
You may use the website for personal, non-commercial shopping purposes.
You may not reproduce, distribute, modify, publish, sell, commercially exploit, or create derivative works from protected content without authorization.
If you submit reviews, photographs, videos, comments, or other content to LunarAsh, you represent that you have the necessary rights to submit that content.
To the extent permitted by applicable law, you grant LunarAsh a non-exclusive, worldwide, royalty-free license to use, reproduce, display, adapt, and publish that content in connection with operating, promoting, and improving LunarAsh and our services, including:
We may remove content that is unlawful, misleading, abusive, infringing, fraudulent, or otherwise inappropriate.
Nothing in this section requires LunarAsh to publish or continue displaying any submitted content.
Our website may use or contain links to third-party services, including:
We do not control third-party services and are not responsible for their content, availability, security, or independent privacy practices.
Your use of third-party services may also be subject to their own terms, policies, and privacy practices.
We make reasonable efforts to keep our website available and accurate.
However, we cannot guarantee that the website will always be:
We may update, maintain, suspend, or discontinue parts of the website where reasonably necessary.
To the maximum extent permitted by applicable law, the website and related online services are provided on an “as available” basis.
Nothing in these Terms excludes or limits any product warranties, guarantees, consumer protections, or other rights that cannot legally be excluded or limited.
To the maximum extent permitted by applicable law, LunarAsh will not be responsible for indirect, incidental, special, or consequential losses arising solely from the use of the website or related online services.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited, including liability arising from fraud, willful misconduct, or mandatory consumer protections.
To the extent permitted by applicable law, you may be responsible for losses or claims resulting from:
Privacy Policy
Please review our Privacy Policy for information about how LunarAsh handles personal information.
We will not be responsible, to the extent permitted by applicable law, for delays or failures caused by events reasonably beyond our control, including:
This provision does not affect mandatory consumer rights.
These Terms and your use of the website are subject to applicable laws and regulations.
Nothing in these Terms limits or excludes any mandatory rights or protections available to consumers under applicable law.
We may update these Terms from time to time to reflect changes to our business, services, technologies, policies, or legal requirements.
“Last Updated”
Your continued use of the website after an updated version becomes effective will be subject to the updated Terms, to the extent permitted by applicable law.
If you have any questions about these Terms, please contact:
LunarAsh
service@lunarash.com
Website:https://www.lunarash.com
